API and Cockpit Outage

Incident Report for AX Semantics

Resolved

This incident has been resolved.
Posted Dec 27, 2022 - 17:04 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 27, 2022 - 10:04 CET

Identified

We are investigating the underlying issue to identify a permanent fix.
Posted Dec 27, 2022 - 09:08 CET

Update

We are continuing to monitor for any further issues.
Posted Dec 27, 2022 - 08:52 CET

Monitoring

The faulty serves has been replaced and the platform is fully available now.
Posted Dec 27, 2022 - 08:48 CET

Investigating

User-Facing features are unavailable at the moment
Posted Dec 27, 2022 - 08:42 CET
This incident affected: NLG Cloud (NLG Cloud Cockpit, Data API).
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