The database upgrades are finished. We are currently monitoring the generation backlog.
Posted Dec 01, 2022 - 01:11 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2022 - 17:00 CET
Scheduled
We will be undergoing scheduled maintenance.
During a 8 hours time window, we will upgrade some databases, which will result in some of our services being down for a very short time frame each. These time frames are very short but will be distributed during the maintenance window.
Impact: * The NLG Cloud Cockpit will be offline for a while. * APIs can return 500-type Errors. * Content Generation will be delayed (up to multiple hours), but processed automatically as requested. * Instant Generation will be returning 500 Errors or returning the text outside of the real-time window. * Some Direct API generation requests might return 500 Errors.
Posted Nov 23, 2022 - 17:20 CET
This scheduled maintenance affected: NLG Cloud (NLG Cloud Cockpit, Data API, Text Engine, NEXT (v3)) and Login Authentication API, Direct API.