Data API performance degraded

Incident Report for AX Semantics

Resolved

This incident has been resolved.
Posted Nov 28, 2023 - 08:22 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2023 - 10:57 CET

Investigating

We have detected a significant performance degradation for our customer-facing API that is related to database performance. Short-term measures have been applied, and we are currently looking for the root cause and a long-term fix.

Users might experience performance degradation, but no data loss will occur.
Posted Nov 27, 2023 - 08:23 CET
This incident affected: NLG Cloud (Data API).