A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2023 - 14:40 CEST
Identified
We have identified the culprit, a part of our infrastructure is not scaling enough to cope with current load. All Text delivery is still inside SLA'ed parameters. Real-Time API and User interactions are not affected.
Posted Jul 04, 2023 - 14:28 CEST
Investigating
We are currently investigating a potential incident detected by our monitoring about increased generation waiting time.